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14825 Ballantyne Village Way,
Suite 190, Charlotte, NC - 980.299.4006
- ballantyne@modernpetsalon.com
WELCOME TO MPS BALLANTYNE
WELCOME TO MPS BALLANTYNE
This was a great experience for both myself and my dog. After a horrible experience with a groomer in Northern Virginia, I was concern. From the moment I called to schedule an appointment, the process was stress free. The actual day of Coco appointment we were welcomed by the receptionist and also her groomer. Coco is part Yorki and ? So her hair is a challenge but her groomer did a fantastic job. We will be back.
Danielle, Heather, and Tammy are the consummate grooming professionals! They are all experts in their craft in my opinion. Modern Pet Salon--Ballantyne is by far the best groomer in Charlotte for the value. Loyal customer for life!!/SP
I took my Toy Poodle today to be groomed. She was not in a good mood to say the least.Danielle the owner was as sweet ascan be. My little Heaven was done quickly and looking beautiful I Don't know how they did it. I would recommend them to anyone.
We are so fortunate to have been recommended to try MPS years ago. There is absolutely, positively no other place that we would take our two Shitzus for their grooming, EVER! (I was forced to write that last sentence by two very ferocious animals who are threatening me with their adorable little faces... ?) Star is the BEST and all of us (humans and canines) love her!
Great experience! This was our first time using this groomer and Star was excellent! I have a mini schnauzer and she cut him perfectly!
Our border collie LOVES coming here for day play. It’s one of her favorite places to go. There’s even a camera so you can watch them play. We also get her baths here and have done boarding as well. No complaints at all. Super friendly staff and they know us when we walk in the door. They treat her like she’s their own. Highly recommend!!
My dog was happy, looked great, still smell amazing. Very friendly and responsible staff. I would strongly recommend Modern Pet Salon!
This place did such a great job! Staff was super friendly and professional. The groomer was really great at talking about my preferences for my... read moreThis place did such a great job! Staff was super friendly and professional. The groomer was really great at talking about my preferences for my dog, Scarlett. I'm super duper pleased with this place and will definitely be back!!! read less
Took our Golden in for her first grooming ever and could not have been more satisfied! Staff was super friendly, facility was clean and the... read moreTook our Golden in for her first grooming ever and could not have been more satisfied! Staff was super friendly, facility was clean and the price was right. We will for sure be coming back and I have already recommended them to friend. read less
Alexas has been making Oliver the handsomest fella in the 'hood and on the trails! The whole team is great here!
On a recent "snow day" Modern Pet was open and I dropped by to get our pup's nails trimmed while I waited, no check-in. ... read moreOn a recent "snow day" Modern Pet was open and I dropped by to get our pup's nails trimmed while I waited, no check-in. Observed a busy pet grooming business producing quality results
Found glowing reviews on Yelp & Angie's List which made us feel comfortable with our decision to schedule our 9 month old 65 pound pup for grooming.
Made the appointment over the phone and a few days later took our dog in for the the first wash & cut at Modern Pet. Confusion at check-in, receptionist asked if we wanted our usual cut? Only then did she get the assigned groomer for our first visit.
Sadly, at pickup there was no exchange with the staff or groomer relative to our expectations being met which seemed odd as we were a NEW CUSTOMER?
Note - Becca DID A GREAT JOB grooming our pup and his tail which we leave long, never looked better! read less
Absolutely the best around. They know how to style small and large dogs and listen to the customers requests. They are on the... read moreAbsolutely the best around. They know how to style small and large dogs and listen to the customers requests. They are on the higher side on fees but the quality is worth it. I take my golden retriever here who has severe skin allergies that needs a very tight groom once a month. Other places have made her look as if a kindergarten kid cut her hair with kiddie scissors and she ended up looking like a poodle on other occasions. Not here. They cut it tight with clippers and blend in extremely well. read less
I have a 4 pound Yorkie. She is my world and more. She has been cut and mistreated by past groomers. We have been to... read moreI have a 4 pound Yorkie. She is my world and more. She has been cut and mistreated by past groomers. We have been to Heather twice and we love her. My baby is very happy and such a sweet girl. When I come to pick her up and she looks great and she seems to be just as bouncy & happy. Heather is a God sent! We truly trust and thank Heather for being in this field and truly loving dogs. After everything we have went through....we are soooo glad to have Heather groom our little angel! read less
My standard poodle has been groomed by Becca for about 3 years. At this point Weddington is no longer convenient but I continue to do... read moreMy standard poodle has been groomed by Becca for about 3 years. At this point Weddington is no longer convenient but I continue to do a two hour drive (30 minutes each way from Myers Park, trip to drop her off and pick her up) because I'm confident they treat my dog well and she'll come home clean and happy.
I've popped in and checked out a few more local groomers given there's so many in my area and immediately walked out seeing the way they treat the dogs or talk to staff or customers. After 3 years with modern pet I've never heard them speak ill to or about a customer or dog. I've watched then take the time to let new puppies "adjust" to going back into the grooming room without their dog parents.
Perhaps the best compliment is the gentleman that came inside a coffee shop to track me down and ask where my dog was groomed while I was on vacation in western NC. He couldn't find a groomer he was happy with and hoped for a new groomer when he saw a new poodle in town. Unfortunately he didn't want to drive to Charlotte.
Tips: book ahead if you want a specific groomer or a weekend appointment. Plan for a few hours if you have large breed. My standard takes 3-4 hours for a full groom. Drop offs can be a bit hectic at the first morning appointments because everyone arrives at the same time. Be patient and keep your dog entertained but most of the pet parents are very understanding that a little doggie play is likely to break out in the lobby.
Thanks Becca and everyone at Modern Pet! read less
This was my first time with Modern Pet Salon, and I am both impressed and hooked! My stylist greeted me, everyone loved on my... read moreThis was my first time with Modern Pet Salon, and I am both impressed and hooked! My stylist greeted me, everyone loved on my fur baby, and stylist kept me up to date on the progress by phone. Entire staff was friendly, energetic, and my pup was happy and not jumping to get out the door when we left. This put me at ease - surmising that they took care of him and made him comfortable while he was there. I will definitely return! read less
As a 7 year customer, we absolutely LOVE this Salon. Their customer service is bar none and their skill level with dogs is top notch.... read moreAs a 7 year customer, we absolutely LOVE this Salon. Their customer service is bar none and their skill level with dogs is top notch. They treat our dog with a level of care and compassion that makes us feel at peace and confident with leaving him in their care. We have used both locations based on convenience. The standard is the same. I would highly recommend them. read less
This review is only a PSA to help any clients who have missed the groomer named Vivian. She is no longer with the company. If... read moreThis review is only a PSA to help any clients who have missed the groomer named Vivian. She is no longer with the company. If you are looking for her specific skills you can reach out to her via Instagram @bnvivthepetstylist. I truly enjoyed her work and the knowledge of her not being with the company anymore sent me on a goose chase of trying to locate her. So glad I found her online. She was wonderful at Modern and always did such a great job. She was very professional when greeting us in the morning and always took the time to ensure we were comfortable before we left our dog in her care. She is a top notch stylist. For any of her other clients looking to find her you can find her online @bnvivthepetstylist. read less
We just moved from Los Angeles and my dood was in need of a grooming. My neighbors also have a dood and recommended Modern Pet!... read moreWe just moved from Los Angeles and my dood was in need of a grooming. My neighbors also have a dood and recommended Modern Pet! It was easy to book an appointment online (i love booking anything online), and I was able to get an appointment fairly quick. The groomer came out and met me before starting and went over all the the options. The groomers we used in L.A. always had my dog for several hours, which I didn't like. Grooming is stressful for a lot of dogs-having to wait hours in a crate or cage before being groomed has got to be frightening a. MP only had my dood for the amount of time she was groomed-just about two hours. My dog was definitely not as stressed when I picked her up-and she looked great! This is our groomer from now on! read less
Affordable and accommodating! After a long road trip my baby needed grooming badly, and they fit me in same-day. I was especially surprised that they... read moreAffordable and accommodating! After a long road trip my baby needed grooming badly, and they fit me in same-day. I was especially surprised that they were able to take her when I got there, as at least 5 other dogs were dropped off in the 5 minutes I was there! They must have a very loyal clientele. I was impressed by how clean it is here, and was hit by a pleasant shampoo smell as soon as I walked in. The woman at the desk discussed with me the style I wanted and even called before she started cutting to be sure I got what I wanted!! Now that's great customer service. read less