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Modern Pet Salon Privacy Policy

Effective Date: January 1, 2024

Modern Pet Salon Privacy Policy

Introduction: At Modern Pet Salon (MPS), we are committed to protecting the privacy of our clients and their pets. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us both online and offline.

Information Collection: We collect information from our clients in various ways, including but not limited to, when clients book appointments, purchase products, subscribe to our newsletter, and respond to surveys or marketing communications. The types of personal information collected may include your name, email address, mailing address, phone number, and pet information. We may also collect non-personal identification information through the use of cookies and other tracking technologies.

Use of Information: The information we collect is used in the following ways:

  • To personalize your experience and respond to your individual needs
  • To improve our website offerings based on the information and feedback we receive from you
  • To improve customer service by effectively responding to your customer service requests and support needs
  • To process transactions and deliver services purchased
  • To send periodic emails for order processing, appointment reminders, and updates to our services

Protection of Information: We implement a variety of security measures to maintain the safety of your personal information. Sensitive and private data exchange between the site and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Information Sharing: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your Consent: By using our services, you consent to our privacy policy.

Changes to our Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contacting Us: If you have any questions regarding this privacy policy, you may contact us using the information below:

Modern Pet Salon

This privacy policy was last updated on January 1, 2024.

 

Your privacy is of the utmost importance to us at Modern Pet Salon. We strive to ensure that every interaction you have with us is secure, respectful of your privacy, and in line with this policy.

Grooming

Day Play

Boarding

New Client Registration

Which Location Would You Like to Make Your Appointment?

Choose the Right Salon for You!

Choose the best Modern Pet Salon location for your needs with ease. While both our Weddington and Ballantyne salons offer a comprehensive range of grooming services, it’s important to note that our Ballantyne location is uniquely equipped to provide boarding and day play services. If you’re looking for these specific services in addition to grooming, Ballantyne is the perfect choice. Regardless of your selection, whether it’s the bustling atmosphere of Ballantyne or the dedicated grooming focus at Weddington, exceptional care and professional grooming await your pet.

Day Play View

Account Login

Important Safety Update Regarding Dog Flu

At Modern Pet Salon, the health and safety of your beloved pets are our top priority. In light of the recent outbreak of dog flu, we’ve implemented stringent safety measures to ensure your pets well-being during their visit:

Isolated Kennels

To prevent any potential spread, all kennels are now isolated from one another.

No Shared Water Bowls

Each pet will have its own water bowl to eliminate the risk of cross-contamination..

Enhanced Cleaning Protocol

We're conducting hourly cleanings of all surfaces with veterinarian-grade cleaners to maintain the highest level of hygiene.

Vigilant Monitoring on Entry

Our team is carefully monitoring every pet at the time of entry. Please note, we reserve the right to kindly refuse service to any pet that shows signs of illness, to protect all our furry clients.

Express Appointments for Vulnerable Pets

Pets with autoimmune issues are encouraged to book express appointments for their safety and convenience.

Spacious Grooming Areas

We've arranged all kennels and grooming tables to maintain at least a 5-foot distance from each other, ensuring ample space between pets.

Optimized Air Quality

Our facility is equipped with two commercial-size ventilation systems, and we're conducting weekly filter changes to ensure the best air quality.

Your trust in us is invaluable, and we are committed to going above and beyond to keep your pets safe and healthy. Thank you for your understanding and cooperation.